Call the agency
- Monday–Thursday9am–5pm
- Friday9am–2pm
- Saturday–SundayClosed
All times Eastern.
Contact
Flood insurance question? Closing date? Call us.
Stuck on a quote, a lender letter, or a closing date? Call or email Platinum Insurance and a person will help.
Reach the agency
Talk to a real person
Email the agency
Include the property address and a short description of what you need. Please don’t email Social Security numbers, payment details, or other sensitive information.
What to expect
What happens after you reach out
You tell us what you need
The property address, your deadline, and the lender’s request if you have one.
We review the requirement
We look at what’s being asked for and which options may fit the property.
We go over your options
Coverage starts only when the insurer or an authorized representative confirms it, so we go over the effective date with you.
Closing support
Is your closing coming up?
Call and tell us the closing date. Have the lender’s request and the property address ready. We can review the next steps with you, but coverage and the effective date have to be confirmed before you rely on a policy for closing.
Have these ready
- The closing date
- The lender’s request
- The property address
Callback
Request a callback
Use the contact form below, or call the agency directly.
For a callback, email us your name, phone number, and a good time to call.